Privacy Notice
Privacy Policy
Protecting your privacy is important to us. This Privacy Policy explains how Austiners Kits ’n More collects, uses, and safeguards personal information when you visit our website or place an order.
Personal Information We Collect
When you use our contact form or place an order, you may provide personal information such as your name, email address, telephone number, billing address, shipping address, and order details. If you contact us, we also receive the information you include in your message.
We use this information to respond to inquiries, process and fulfill orders, arrange shipping, communicate about purchases, maintain business records, and operate our website.
How We Share Information
We do not sell or rent your personal information. We share information with service providers when necessary to operate our store and fulfill orders. These providers may include BigCommerce, payment providers such as PayPal, Braintree, and Amazon Pay, shipping and delivery services, and other services that support our business.
Payment providers handle payment transactions under their own applicable privacy policies. We receive the information needed to process and manage orders.
Web Browser Cookies and Advertising Measurement
When you visit our website, small text files called cookies may be stored in your web browser. Cookies and similar technologies may be used to maintain your shopping session, remember your shopping cart, help our website operate securely, and measure the effectiveness of advertising.
Our shopping cart system uses cookies to maintain your shopping session and support order processing.
Our e-commerce platform, BigCommerce, also uses an essential security cookie called SHOP_RENDER_VERIFICATION_TOKEN to help detect automated traffic (bots). According to BigCommerce, this cookie contains a security-related value indicating whether a browser was detected and the time the token was issued. It expires after 15 minutes.
We also use Google Ads conversion tracking to measure whether interactions with our Google advertisements lead to purchases on our website. This tracking may use cookies or similar technologies to measure advertising performance. Information about ad interactions and resulting purchases may be shared with Google for conversion measurement, reporting, and related advertising services. Google's handling of this information is subject to its own privacy policies and practices.
Depending on your browser, you may be able to manage cookie preferences, block cookies, or receive notifications before cookies are stored. Blocking cookies may affect shopping cart functionality and other website features, and may limit advertising measurement.
Information Security and Retention
We take reasonable steps to protect personal information and limit its use to legitimate business purposes. However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to fulfill orders, respond to inquiries, maintain business and tax records, and meet applicable legal obligations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the date at the bottom of this page. We encourage you to review this page periodically.
Contacting Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us through our website's contact form.
Last updated: October 17, 2026